Hitec generator failures cause of colocation facility’s downtime
The data center hosting facility 365 Main in San Fransisco lost power last Tuesday and its generators failed to back up, causing downtime for the companies who bank on promises of uptime there.
After the outage, 365 Main had experts working non-stop to figure out why the generators didn’t fire up and found diesel engine synchronization failure and PDU issues. Hitec and 365 Main and trying to figure out the root cause of the failures.
It’s unfortunate that companies like Craigslist who pay for hosting services at 365 Main experienced downtime there. I’m sure the piece of mind they had disappeared when their data centers went dark last week.
At least 365 Main is going to route of full disclosure, continually updating the public on this issue on its website.
Posted: July 30th, 2007 under Data Center Power, Backup data center power, Data center room design and site selection, Data center disaster recovery planning.
[…] Vogels used the recent generator failure at hosting company 365 Main as an example, explaining that even the best data center infrastructure plans fall through. He noted the complexity of UPS systems, data center fire suppression and cooling — and asked the audience why a company would want to be responsible for maintaining such sophisticated equipment and systems that have nothing to do with distributing their products. […]
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